The BlackBerry Technical Knowledge Center has just posted a new support document entitled Unable to integrate a POP3 email account after changing messaging and collaboration servers.

This happens when, after messaging servers are changed, a BlackBerry device user working with BlackBerry Internet Service can't integrate or receive emails from a POP3 email account.

The document tells us that when a mail server is changed, it takes a few days for the DNS (Domain Name System) servers to update the IP (Internet Protocol) address.

Rather than just have you wait, this document (linked below) provides a five-step resolution.

I'm just about to tell you what those steps are.

1. Check with the system administrator to locate the IP address of the messaging server.
2. Log in to the BlackBerry Internet Service to add your email account.
3. Type your email address but use an incorrect password. Using the incorrect password will take you to an advanced integration screen.
4. Select I will provide the settings from the POP/IMAP section of the advanced settings.
5. Complete the information requested on the page using the IP address for the server and make sure to update your password to the correct password.
   

While the instructions I cited for removing the "Sent from my BlackBerry Wireless Handheld" tagline does not work on the Pearl, BBHub reader and ardent ham radio guy David Kozinn provides this solution for performing that action on the BlackBerry Pearl.

"On the Pearl, go into the messages list, and press the menu key (the one to the left of the trackball)," David advises. "Scroll down to and select "Options," then "Email Settings" and make sure that "Use Auto Signature" is set to "Yes." You'll then be able to change your signature.

But then David adds an important point.

"Note that this procedure applies if you are using a corporate BES server," he writes. "If you\'re using a BIS server (i.e., you have an email address like someone@carrier.blackberry.net), you have to change the setting on their website."

In her Quick Fix column in the Wall Street Journal, Elizabeth Blackwell tackles a subject I don't recall that we've done here- nor any of the other BlackBerry-centered blogs and forums have either.

Her topic partially involves how to fix those "Sent from my BlackBerry Wireless Handheld" taglines at the end of your outgoing emails. Like the one I am showing you in that grab over there on the right.

This doesn't work on the Pearl but should on most other BlackBerry devices.

"To get rid of the BlackBerry tagline using the device itself, " Elizabeth writes, "go to 'Messages,' click on the dateline, which will prompt 'Options.' Select 'E-mail Settings,' then 'Auto Signature.'

Now you are ready to send your tagline away.

"You'll see the 'Sent from Blackberry' message in a text box," writes Elizabeth. "Simply delete it or type in a personalized signature instead>"

Last month the BlackBerry Technical Knowledge Center posted a very useful docoment entitled "Change The Default filter in your BlackBerry Internet Service Account."

I think this is a very useful primer for those BlackBerry users who wish to control which messages are forwarded to your BlackBerry device- and which are not.

Tell you what. If you have BlackBerry Internet Service 2.0 thru 2.2, you got a let up on them BIS 1.8 laggards.

First I will tell you about this procedure for BIS 2.0-2.2.

To change the default filter in BIS 2.0-2.2 you would perform the following steps:

1. Go to your service provider's BlackBerry Internet Service web site and log in to your BlackBerry Internet Service account.
2. Choose the appropriate email account, then click Filters.
3. Choose either Forward messages to handheld or Do not forward message to handheld. The change is saved automatically.

When you see these instructions for BIS 1.8, you may want to upgrade to BIS 2.x. But I realize you're probably very busy today and would rather do this quick configuration rather than the whole upgrade thing.

OK, then. So to change the default filter in BIS 1.8 perform the following steps:

1. Go to your service provider's BlackBerry Internet Service web site and log in to your BlackBerry Internet Service account.
2. In the top menu, click Filters.
3. On the Filters page, click the Forward messages to handheld hyperlink.
4. Select or clear the following options:

• Forward message to handheld- Select this option to forward messages to your BlackBerry device.
• Header only- Select this check box to only forward the message header to your BlackBerry device.
• Level 1 notification- Select this check box to forward messages with high importance to your BlackBerry device.
• Do not forward message to handheld- Select this option to leave the message in your BlackBerry Internet Service mailbox. The message is not forwarded to your BlackBerry device. Note: If you select this option, messages will not be forwarded to your BlackBerry device unless you have other filters set to forward messages.
  

5. Click Save and Close.

Now isn't BIS 2.x easier?

When you use the BlackBerry Gmail service to send messages from your BlackBerry device to another, they are stored in the Gmail Inbox as a conversation. They appear as new messages in the GMail Inbox.

But as the BlackBerry Technical Knowledge Center explains in a just-posted (and frankly a bit confusing) document entitled "Filter Messages sent from an integrated Gmail account," (link below) there's a way for you to create a filter that will prevent you from sending messages to or from a Gmail account on a BlackBerry device.

The document (which you can get to by clicking the Read prompt below this post) lists an eight-step procedure:

1. Log in to the BlackBerry Internet Service account.
2. Click filters beside the integrated Gmail account.
3. Click add filter.
4. Name the filter.
5. Click the drop-down menu beside apply filter when: and select the from field.
6. In the contains field, type the Gmail email account.
7. Select do not forward messages to handheld.

8. Click add filter.

Got that?

Bermuda-based Digicel, the largest GSM operator in the Caribbean, has just introduced introduced BlackBerry Connect for the Sony Ericsson P990.

Yes, the handset you are looking at over there on the right.

Nine of the carrier's 22 markets are involved in this rollout. We're talking Barbados, Bermuda, Cayman Islands, Aruba, Bonaire, Curaçao, as well as Jamaica, Trinidad & Tobago and Turks & Caicos; with plans to expand the offering across all of Digicel's 22 markets.

But in keeping with the song I may have planted in your head with this Post's title, no Kokomo.

Unless you are talking about Indiana, I guess.

On the BlackBerry section of Experts-Exchange, user akaSurreal (cool user name BTW) writes that when his BlackBerry Desktop Redirector semds messages to his company's Exchange Server, they keep on getting marked as junk mail.

As a result, the messages wind up in the junk folder and are never delivered. As a result, akaSurreal says, he's had to mark more than a dozen such messages as "not junk."

Well, that's a pain in the you know where. But one with an easy solution.

Comes from garicutri, who by votes of individual BlackBerry users on Experts-Exchange is rated this year's top BlackBerry expert.

Set your spam filter to low.

Barbara Ballard of Little Springs Design in Lawrence, Kansas writes a comparison review of BlackBerry email vs. the Gmail client.

And it isn't the BlackBerry email that comes out the winner.

"The problem was that I have discussion and news lists on my main email account, and the Blackberry doesn't (that I know of) have a filtering function," she writes. "Further, the generic BlackBerry client doesn't preserve some of the unique Gmail features, such as 'conversations', which created a good deal of cognitive dissonance."

Cognitive dissonance ain't cool, I might add.

"I've worked hard to keep a measure of work-life balance, so I investigated other options," she adds. "The Blackberry version of the Gmail client is quite good - it doesn't have some of the lesser known keyboard shortcuts (please may I use the standard shortcut to get to the next and previous item in the list?), but maintains many shortcuts."

Barbara adds that she's put the Gmail client on her BlackBerry's center convenience key. She wishes it would refresh itself, but it fetches mail so fast, it doesn't bother her.

The following thoughts from her review are my favorite.

"And I only check it when I have a specific desire to check it, not out of fidgeting," she says of her Gmail on her BlackBerry. "I can look at my Blackberry screen without having to look at email.

"Work-life balance is restored," she maintains, "with the added bonus that I'm carrying my laptop less frequently."

Hmm, Barbara.

"Work-life balance?" What's that?