So maybe today's the day you want to perform what is called a "knife-edge cutover" of BlackBerry Enterprise Server 4.0 or 4.1 from one computer to another.
"Oh, joy," you say to yourself.
But you're in luck, because the BlackBerry Technical Knowledge Center has just posted a How-To document that walks you through the process. I've linked to this document below this post.
Because this is fairly detailed stuff I will refer you to the Document for the detailed, well, deets.
But if you want a top-level view of the procedure involved, I'll tell you there are five general steps involved.
On the BlackBerry section of Experts-Exchange, one of the most-read thread these days is "BlackBerry Enterprise Server-Email Not Synching Properly In Inbox." Link below.
Started by NTJOCK, the thread involves two issues. One, that synchro happens too quickly, causing spam to replicate to the BlackBerry which requires a "synch now" to clear it.
The second issue is way more complicated, I promise you that.
UK-based, iQlink says that it is now offering SAP integration within the BlackBerry Enterprise Server.
The company says this integration is accomplished with the Sky Technologies Innerware solution. Innerware, in turn, is built on a SAP-certified platform which lives and runs within SAP.
According to iQlink, Innerware is designed for installation within a corporate network and then to be connected to the SAP enterprise system by means of BlackBerry Enterprise Server.
Innerware is a full-Java client, which enables both online and offline functionality. If a user finds that wireless service or signals is unavailable, the user can continue working. When a wireless connection is obtained, the application will synch automatically with the backend SAP system.
The Innerware solution is designed to be installed within a corporate network and connect to the SAP backend system via the BlackBerry Enterprise Server software. On a BlackBerry device, users simply navigate to an icon on the main menu to access a particular application. The application is a full Java client, which allows offline and online functionality. If the user is out-of-range or a wireless carrier network signal is unavailable, the user can continue working, and once the connection is restored, the application will automatically synchronise with the backend SAP system.
While the instructions I cited for removing the "Sent from my BlackBerry Wireless Handheld" tagline does not work on the Pearl, BBHub reader and ardent ham radio guy David Kozinn provides this solution for performing that action on the BlackBerry Pearl.
"On the Pearl, go into the messages list, and press the menu key (the one to the left of the trackball)," David advises. "Scroll down to and select "Options," then "Email Settings" and make sure that "Use Auto Signature" is set to "Yes." You'll then be able to change your signature.
But then David adds an important point.
"Note that this procedure applies if you are using a corporate BES server," he writes. "If you\'re using a BIS server (i.e., you have an email address like someone@carrier.blackberry.net), you have to change the setting on their website."
In a popular Experts-Exchange BlackBerry article entitled BlackBerry wireless backup restore (link below), MisUszatek asks if this is possible via BlackBerry Enterprise Server.
We have a running BES 4.1 with wireless backup enabled for all the users," MisUszatek writes. "Where and how can I manage it? I want to see what is being backed up, when and where. How do I do the partial restore on the same handheld or a full restore on the replacement phone? "
Well, hate to break this to you on the cusp of New Year's Eve, but what you are asking for isn't the easiest.
In fact, you have to stick to a BlackBerryForums thread on this very subject.
In the BlackBerry section of Experts Exchange, the fifth-most read newer thread is entitled "Upgrade BES From 3.6 to 4.1.2."
"If I run an upgrade of my BES from 3.6 to 4.1.2 do I need to get new SRP info from the network?," asks thread-starter stagetech.
Not to make matters easier, he tells us that he gas the download but cannot find the SRP code other than the one he had with his Blackberry Enterprise Server 3.6.
Top-ranked Blackberry expert garycutri has the answer.
These days, the fourth most read question/answer sequence on the BlackBerry section of Experts-Exchange has to do with Error 15000. It seems to be related to BlackBerry Mobile Data Service not exactly making beautiful music with BlackBerry Enterprise Server.
Specifically, BlackBerry Enterprise Server eazstream wants to know what's happening.
In a thread he's started called "event log error message event ID : 15000 Source: BlackBerry Mobile Data Service" (link below) he writes that he keeps on getting this error message daily on his event log under application tab on my BB server... event ID: 15000 Source: BlackBerry Mobile Data Service Type: Error Category: None
Next, eazstream informs us of the Description (or lack thereof) he obtains when he looks into this issue:
"We have a centralized calendar and contact list in Exchange Public Folders and would like to wireless sync with this," writes FASTECHS. Is this possible?
Well, it sure is. Drawing on a BlackBerryForums thread devoted to the subject, 2006's top-rated Experts-Exchange BlackBerry expert garycutri offers these tips:
In the third-most read newer thread on the BlackBerry section of Experts-Exchange, member sarniscool admits that his first ever BlackBerry Enterprise Server installation attempt is giving him fits.
"How do I set this user up so that they can receive emails from the BES server,?" sarniscool asks. He writes that he already has downloaded the Desktop Manager, gone into the server and created a profile and generated and sent a password to use to activate the BlackBerry
"I typed that password in and activated from the BlackBerry, he writes."I've waited for about 30 minutes and nothing is happening. The server shows that it is initializing under status, but nothing else is changing."
His real wish in this regard is for step-by-step instructions.
These are, in fact provided by garicutri, the top-ranked BlackBerry expert on Experts Exchange.
The BlackBerry Technical Knowledge Center has just posted a new Release Notes document entitled "BlackBerry Enterprise Server for IBM Lotus Domino Version 4.1 Service Pack 2 Hot Fix 2.
(Blogger pauses to rest his hand after typing that phrase).
Linked below, the document lists seven "Fixed Issues" in this build.
Make with the click-y and woot, you'll learn what they are.
The BlackBerry Technical Knowledge Center has just posted a valuable document entitled "Protecting the BlackBerry device program against malware."
Among several other points, the document (linked below) notes that when a BlackBerry Enterprise Server admin pushes trusted third-party apps to BlackBerry devices, the device is designed to thwart malware attacks in the following ways:
When trying to download any kind of application, by default the BlackBerry device first downloads a small portion of the application to determine the hash and verify whether the application is permitted on the BlackBerry device.
BlackBerry Enterprise Server administrators can set IT policies and application control policies in the BlackBerry Manager to control the manual or automatic installation of third-party applications on BlackBerry devices and third-party application access to their organization's BlackBerry device resources and applications.
IT or BlackBerry Enterprise Server administrators can also place the BlackBerry Enterprise Solution in multiple network segments by installing each component on a remote computer and then placing each component in its own network segment.
The document then goes on to explain rules-related safeguards available to control third-party apps.
On the BlackBerry section of Experts-Exchange, lots of people are reading a Solutions article entitled "BlackBerry users cannot send emails when their email accounts are on the BES (new machine).
"I recently migrated our BES to a new server," writes draracle. "I am having problems with the new server when it comes to BlackBerry users. Simply, they cannot send emails from their Blackberry. They can receive emails and Outlook works great for them via RPC-o-HTTP, or however else they want to check emails and send, just not when it comes to their BlackBerry."
He points out that his BlackBerry users on the other two Exchange servers he's running have no such issues.
Sounds like a perplexing problem, but all in a day's work for highest-rated Experts-Exchange BlackBerry expert garicutri.
On the BlackBerry section of Experts-Exchange, user akaSurreal (cool user name BTW) writes that when his BlackBerry Desktop Redirector semds messages to his company's Exchange Server, they keep on getting marked as junk mail.
As a result, the messages wind up in the junk folder and are never delivered. As a result, akaSurreal says, he's had to mark more than a dozen such messages as "not junk."
Well, that's a pain in the you know where. But one with an easy solution.
Comes from garicutri, who by votes of individual BlackBerry users on Experts-Exchange is rated this year's top BlackBerry expert.
UK-based,
